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Frequently asked questions

Question: Do you ship your products overseas 

Answer: Yes we do. World wide shipping is available. 

Question: I would like alot of flowers for my event. Is there a discount for bulk orders?

Answer: We have a corporate rate for large orders. 

Question: Do you guys do sponsorships?

Answer: Yes we do, we have supported various charity causes, schools and corporate events over the years. If you would like to work with us, we can work something out.

Question: Does THE FLOWER FACTORY do customisation? I would like to customise my floral arrangements and bouquets. 

Answer: Yes we sure do! Come and have a chat with us at our store so we can discuss and help you figure out what you need. 

Question: Ooh! I love flowers! Can I have some for my wedding? 

Answer: Of course you can, we have provided many wedding couples with floral services over the years. From corsages, to event decorations, bridal cars and even large floral arcs, our friendly team posses specialised skills and we are able to make your dream wedding come true. 

Question: I would like some flowers in my office/living space/resturant and I would like to have them freshly delivered and changed every week. Would you guys be able to do that?

Answer: Yes we can. We have a subsciption service where we will help you maintain the quality of your floral arrangement on a weekly basis so you will not have to worry so much. Write to us and we will be able to help you. 

Question: What occassions are flowers appropriate? 

Answer: Well that depends actually, we believe that flowers are for daily use, to brighten up your environment or to lift someone else spirits. Popular occassions would include Mother's day, Valentine's day, Father's day, Birthdays, Weddings, Celebrations and Condolances. 

Question: Do you guys teach floral arrangments?

Answer:  We could open up small floral classes to teach floral arrangement for you. Write to us and we'll make the arrangements. 

Question: Can I ask you for advice about my plants and flowers?

Answer: Yes you can, please consult us when there is a need.